Terms & Conditions

Updated 14 June 2024

LingvoBooking.com is the official website and trade name of LB International Student Service, a duly registered entity in Finland under the identification number 2761787-9.

Definitions used in the Terms of use

  • We, us, our, ours - LB International Student Service.
  • LingvoBooking.com - www.lingvobooking.com.
  • Platform - www.lingvobooking.com.
  • Service - the service that We offer to the Users: comprehensive advice, help, and consultations related to booking language courses in overseas language schools.
  • User, users - Platform visitors who browse, search, compare, request, and book language courses in the Schools and who use our Service.
  • Student, students - a User or Users who booked a language course through LingvoBooking.com
  • School - a language school listed on the Platform, or a language school in which a User booked a Course through Us.
  • Course - a language course offered to a User by Us in one of our partner Schools.
  • Package - a Course that includes Accommodation, which cannot be opted out.
  • Accommodation - student accommodation provided by the School.
  • Experience - the experience a User gets by undertaking a Course, including but not limited to your accommodation experience, and experiences you get in the particular destination (food, transportation, sightseeing, communicating with locals, roommates, classmates, teachers, etc.).
  • Terms of use - conditions under which Users and Student are allowed to use Website.

1. General provisions

By using the Platform you irrevocably agree with Terms of use.

If you use the Platform you are obliged not to use it contrary to the law or Terms of use.

2. LingvoBooking.com

LingvoBooking.com facilitates connections between individuals and the finest language schools abroad, along with the best student housing options.

LingvoBooking.com methodizes and unifies the information gathered from Schools, creating conditions for quick and easy searching, comparing and booking.

When you request to book a language course and student accommodation (where applicable) through the Platform, We are responsible for your enrolment on the requested Course/Package, but not for your Experience.

We partner with Schools that:

  • Provide language courses that you book through the Platform.
  • Provide Accommodation that you book together with your Course or as a part of your Package.
  • Have their own rules and policies that Students are obliged to follow.
  • Have legal agreements with us to accept the users of Platform to their Course and place in Accommodation when it is possible or suggest other dates/Course/Accommodation if requested options are not available.

3. Platform

We obtain information from Schools and, while we cannot guarantee complete accuracy, we ensure reasonable care and professional diligence when providing information on the Platform. Unless there has been a failure or negligence on our part, we cannot be held responsible for any errors, interruptions, or missing information. Please be assured that we will take prompt and appropriate action to rectify any issues as soon as they are brought to our attention.

On our Platform, we only display information about Schools that meet our established Standards. While we cannot guarantee that these Schools will continue to adhere to these standards in the future, we will remove any School from our Platform if we receive substantiated complaints about them.

We are not a party to the terms between you and the School. The School is solely responsible for the quality of the Experience you receive.

When you request a Course on our Platform, we will only ask you to provide your email address and, optionally, your phone number. We will request additional personal information only when the School confirms that the Course is available for your chosen dates. To complete your booking, you will need to provide personal details such as your name, surname, passport number, date of birth, and contact information. This information is used solely for the purpose of enrolling you in the Course. Please refer to our Privacy Policy and Cookie Policy to learn how we manage your personal information.

Unless otherwise indicated, you need to be at least 18 to use the Platform.

4. Booking process

There are two ways to book your Course or Package:

Through our Platform

Choose a Course/Package

  • Browse our website and select the Course or Package that suits you.

Submit your booking request

  • On the Course/Package description page, complete the booking form and click the ‘Send Request’ button.

Confirmation of availability

  • Once we receive your request, we will check the availability with the School. This process usually takes less than an hour but may take up to three working days.

Enrollment form

  • Upon availability confirmation, we will send you the School’s enrollment form along with detailed instructions on how to complete it.

Submit enrollment form

  • Return the completed enrollment form to us, and we will forward it to the School.

Invoice issued

  • The School will send you an invoice.

Payment

  • Pay the invoice either in full or partially, according to the School’s payment terms.

Visa documentation (if applicable)

  • If a visa is required, the School will send you the necessary documents after the payment is completed.

Official enrollment

  • You are officially enrolled in the Course and, if applicable, placed in student accommodation.

Final payment

  • If you made a partial payment initially, ensure the remaining balance is paid before your course begins. For detailed payment terms, refer to the School’s Terms & Conditions available on the Course description page. Your personal consultant will guide you through every step of the process and will be readily available to answer any questions you may have.

By sending us an email

Not sure which course is right for you? We can help! Our extensive database features over 500 language courses and student accommodations. While our website showcases a limited selection of the most popular courses, we offer access to a wide array of programs from top language schools worldwide.

To receive personalised recommendations, simply email us at bookings@lingvobooking.com with details about the type of course you're interested in or your specific learning goals. We’ll provide tailored suggestions based on your preferences. For the most accurate search, please include the following information:

  • Country and city: Where would you like to take your course?
  • Goals: What are you aiming to achieve? For example, obtaining a certain IELTS score, improving your language skills for a specific industry, or enrolling in a university pathway program.
  • Accommodation preferences: Describe your ideal accommodation. Do you prefer living alone or in shared housing? Would you like meals included?
  • Budget: Indicate your total preferred budget for both the course and accommodation (if applicable).
  • Additional details: Any other preferences or requirements you have.

Our educational consultant will contact you with several options based on your criteria. You can then choose the course that best suits your needs and proceed with the enrollment process. If none of the initial suggestions work for you, we will provide additional options until we find the perfect match.

5. LingvoBooking.com - usage costs

Everyone can use LingvoBooking.com to search, compare and book language courses abroad free of charge.

We guarantee that all prices on the Platform are official and direct prices of Schools and are free of any retail margins.

6. Prices

The default currency of the Platform is Euro. If the price of the course is different from Euro, for example US Dollar, Pound Sterling etc, then you will see the exact price in relevant currency in the Price Details section of the course description.

All prices on the Platform already include all Schools’ mandatory fees, such as registration fee, accommodation placement fee, textbooks etc.. You always see the final price of Course/Package in your booking form. There will not be any extra fees or charges for your Course/Package, unless you decide to request extra services or change your dates or make other changes that may result in change of the initial cost of requested Course/Package.

All prices on the Platform are direct prices of the Schools, which means that the prices are exactly the same if you book a Course directly with the school. For certain Courses or Packages, we occasionally provide exclusive deals like 'Cash back' or special discounts offered by Schools to our Users/Students.

When you make a booking, you agree to assume responsibility for covering all costs associated with your travel arrangements, transportation to and from the destination, accommodation (unless booked through us), meals, and any other incidental expenses related to your language trip. Please ensure you budget accordingly for these additional costs.

In rare cases there might be errors in prices on our Platform and you can see slightly higher or lower prices for your requested Course/Package. Final price of the Course/Package is always the price stated in an official invoice issued by the School. In any case, you are not obliged to pay the invoice issued by the School if you do not agree with the final price of your requested Course/Package.

7. Payment

Payments are always made directly to the school. The method of payment may vary for each school, but typically schools offer two main options: credit card payments through a secure school payment portal or bank transfer. Some Schools also offer the option to pay in cash upon arrival at the School. Details about payment methods for each School can be found in the School’s terms and conditions, available on their description page.

Payment terms can vary between schools. Typically, upon confirmation, a deposit of 20-30% of the total invoice amount is required to reserve your place for the Course/Accommodation. The remaining balance is usually due no later than 2-4 weeks before the course begins. For students requiring a visa to study in the country where the school is located, full payment of the Course/Package is often necessary before visa documents are issued. Detailed payment terms are outlined in the Schools’ terms and conditions, available on their respective description pages.

If you modify your booking after it has been partially or fully paid and confirmed, the schools may impose charges for amendments or cancellations. Even in cases where you need to cancel your course due to visa refusal, the schools may still apply charges. Please refer to the Terms & Conditions of your School for detailed information.

Alongside the invoice issued by the School, we will highlight the key details of your School’s amendment/cancellation policy. However, it is your responsibility to carefully read and fully understand this information. If you have any uncertainties about the School’s amendment/cancellation policy, please contact us at info@lingvobooking.com.

8. Visa

Students who need a visa to enter the country of study should book a Course and Accommodation at least 8 weeks before the commencement of the course. Students are advised not to purchase their tickets until LingvoBooking.com confirms their Course and Accommodation.

It is the responsibility of the Student to arrange all necessary travel permits or visas and to have a valid passport. We are not responsible for determining whether a student needs a visa. Visa regulations change periodically, so we strongly advise you to contact the relevant Embassy or Consulate in your country for the most up-to-date information.

9. Policies

When you make a booking, you agree to adhere to the relevant policies associated with your reservation. Detailed information on each school's cancellation policy and other terms (such as age requirements, payment terms, and additional supplements) can be found on our platform: on the school description pages, during the enrollment process, and in your confirmation email.

If you cancel your booking or fail to show up, any applicable cancellation or no-show fees and refunds will be subject to the school's specific policy. Some bookings may not be eligible for free cancellation, while others may allow cancellation without charge up to a specified deadline.

In the event that you anticipate arriving late, please notify us promptly so that we can inform the school of your expected arrival time. It is your responsibility to ensure punctuality, and any costs incurred due to late arrival are your responsibility.

As the person responsible for booking on behalf of a group, you are accountable for the conduct and actions of all group members. Please obtain their consent before providing us with their personal information.

In the event of disputes, English serves as the main and default language of this document.

10. Communication with a School

We are committed to assisting you in communicating with your school. However, it's important to note that while we facilitate communication, we do not assume responsibility for your experience or any actions (or lack thereof) by the school. We cannot guarantee that they will fulfil your requests. Contacting them or receiving communication from them does not imply legal liability. For assistance, please reach out to us at support@lingvobooking.com.

11. Privacy and cookies

Please refer to our Privacy Policy and Cookie Policy to learn what personal information we gather, why we gather it and how we process it.

12. Accessibility requests and support

If you have any accessibility requests, we are here to help ensure your experience is as smooth and comfortable as possible. For any inquiries or assistance related to our Platform and/or Services, please contact us directly at support@lingvobooking.com. Our team will be happy to address your needs and provide the necessary support.

For accessibility concerns related to your language travel experience, such as wheelchair access, walk-in baths or other specific accommodations, please reach out directly to the service providers. This includes contacting the relevant entities at your destination, such as the airport, train station, or any other service involved in your travel arrangements. Ensuring your requirements are met is a collaborative effort, and we are committed to assisting you in coordinating with all involved parties to make your experience enjoyable and hassle-free.

13. Intellectual property rights

All rights in our Platform, unless otherwise specified, are owned by us. By using our Platform, you agree to do so exclusively for its intended purposes and in compliance with the following conditions.

You are prohibited from monitoring, copying, scraping, crawling, downloading, reproducing, or otherwise using any content on our Platform for commercial purposes without the written consent of LingvoBooking.com or its licensors.

We actively monitor usage of our Platform and will block any user or automated system that we suspect of:

  • Conducting an excessive number of searches
  • Using any device or software to collect prices or other information
  • Conducting operations that exert excessive load on our Platform

14. Dealing with issues

If you have any issues related to your booking or our Service, please contact us at support@lingvobooking.com. Describe the issue and we’ll get back to you right away.

15. Links to third-party sites

This website may contain hyperlinks to websites operated by parties other than LingvoBooking.com. Such hyperlinks are provided for your reference only, in order to offer you an additional facility of this site. LingvoBooking.com does not control such websites and is not responsible for their contents or links included on these pages, which are protected by third party copyright. The inclusion of hyperlinks on this website to such other websites does not imply any endorsement of the material on such websites or any association with their operators.

16. Approaches to address misconduct

If you breach these Terms or fail to comply with applicable laws or regulations, we have the right to:

  • Stop you making any bookings on the Platform,
  • Stop you using:
    • Our Platform,
    • Our Service.

17. Limitation of liability

We shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses resulting from the use or inability to use our services. This limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if We have been advised of the possibility of such damages. In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not allowed, our liability shall be limited to the fullest extent permitted by law.

18. Applicable law and forum

Any disputes arising between Us and our customers shall be governed by the laws of Finland. Both parties agree to submit to the exclusive jurisdiction of the courts of Finland for the resolution of any disputes. By using our services, you consent to the jurisdiction of the Finnish courts and waive any objection to the venue or convenience of such courts.